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Operator Playbook

42 Claude Code skills
for B2B SaaS go-to-market.

Forty-two Claude Code skills covering the entire GTM motion — ICP through outbound, pricing, forecasting, renewals, and stack decisions. Each one ships a real artifact inside your motion, not a generic template.

Built by Nick French — 10 years of B2B SaaS GTM (BDR → AE → Head of Revenue). All forty-two, $39 one-time, instant download.

Operator-grade frameworks
Drops into Claude Code in seconds
B2B SaaS-specific, not generic creator content
Skills
42
Cost
$39
Delivery
Instant
Unlock all 42 skills for $39 →or see what’s inside →

What’s in the Operator Playbook

Forty-two skills. Each one produces a real artifact — sequence copy, ICP doc, comp plan, AEO rewrite, Reddit motion playbook — not a generic template.

Pipeline & outbound

01ICP Builder

Builds an SDR-runnable Ideal Customer Profile. Tier 1/2/3 segmentation, disqualifiers, firmographic + technographic + behavioral signals, economic-reality filter, persona map, 0–100 scoring rubric.

02Cold Outbound Sequence

Builds a 5-touch cold outbound sequence that lands in inbox. Deliverability infrastructure (warmup, lookalike domains, SPF/DKIM/DMARC), TRIGGER → PROBLEM → VALUE → MICRO ASK copy framework, A/B plan, reply-handling SLAs.

03Discovery Call Runner

Runs a 30-minute discovery call that surfaces real deals from fake ones. Three-act structure, operator-grade MEDDPICC, the five highest-leverage questions including the status-quo test.

04Demo Script Builder

Builds a discovery-driven three-act demo (problem framing, ONE use case, close). Anti-tour. Stakeholder choreography for Champion + EB + End User + Blocker.

07Forecasting & Pipeline Review

Runs a weekly forecast that catches slip before it kills the quarter. Stage definitions with exit criteria, MEDDPICC-driven deal scorer, Commit / Best Case / Pipeline / Strategic categories, slip detection.

08MQL → SQL Handoff

Builds the marketing-to-sales lead handoff that stops 80% of MQLs from rotting. MQL definition (firmographic AND behavioral), sub-tiered routing (5-min / 1-hour / 24-hour SLA), disqualification picklist, feedback loop.

09LinkedIn Outbound

Runs a LinkedIn outbound motion that books meetings without LinkedIn jail. Connection-to-DM ladder over 21 days, the underrated content engagement layer, Sales Nav setup, account safety rules.

Content & signals

11AEO Content Optimizer

Rewrites a B2B SaaS page so AI search engines (ChatGPT, Perplexity, Google AI Overviews) cite it inside synthesized answers. Chunk-rewrite plan, inverted-pyramid restructure, FAQ block, JSON-LD spec, branded-mention seeding plan, Reference Rate measurement.

12Reddit Thread Engagement

Builds a Reddit thread engagement motion that drives qualified profile clicks to your site without burning the account. 2-3 week account warmup, subreddit selection rubric, the link-in-profile play, bother-score for thread selection, operator-voice drafting framework, AI-assist mechanic compressing 15-min comments to 2 min, measurement and break-even check at 30 days.

24LinkedIn Content Engine

Turns one insight, asset, or data point into a systematic LinkedIn content engine — the sharp operator angle, three scroll-stopping hooks, the post in a proven format, an engagement-bait-free CTA, an optional carousel, and a repurpose chain so one idea works five times. Consistency over virality.

25Signal-Based Outreach

Replaces spray-and-pray with signal-triggered outreach. A taxonomy of buying signals (job changes, funding, hiring, tech-stack moves, intent), where to source each, a signal-to-play map, signal-led openers that read observant not creepy, prioritization by signal strength times ICP fit, and freshness SLAs.

26Programmatic Content

Builds programmatic content at scale that becomes a moat instead of index bloat. A unique data source, one well-designed template, clean URL patterns, automated internal linking, a thin-content guardrail so every page earns its existence, index-bloat prevention, and a measure-and-prune loop.

Deal economics

05Pricing & Packaging

Designs a three-tier pricing structure that maximizes ACV without killing inbound. Anchor logic, decoy effect, per-seat vs usage vs flat decision, expansion levers (40/30/20/10 mix), discount discipline, negotiation playbook.

06Comp Plan Designer

Designs a SDR/AE/AM comp plan reps will sell hard against. OTE, base/variable, quota math (4-5x OTE), accelerators, kickers, SPIFs, ramp policy, clawbacks. Single-page documented plan with signature line.

19SaaS Metrics & Unit Economics

Computes the metrics that steer a GTM motion — the MRR bridge, gross and net revenue retention, fully-loaded CAC, LTV with the right formula, CAC payback, magic number, burn multiple, and Rule of 40 — each with its canonical definition, an operator benchmark, and the lever that moves it. Board-ready scorecard.

20Business Case & ROI Builder

Builds the economic case a champion takes to the economic buyer to win budget. Quantified status-quo cost, hard and soft value drivers, an ROI and payback model, the cost of doing nothing, conservative sourced assumptions, and a champion-ready one-pager framed in the buyer metrics — the document that gets budget approved when you are not in the room.

21Deal Negotiation & Closing

Engineers the path to a signed new-business deal instead of begging for it at the end. A mutual action plan reverse-engineered from the signature date, the paper process surfaced early, discount discipline, a concession map that trades every give, closing techniques that drive, and slip prevention. Seller-side new business.

22Multithreading & Champion-Building

Maps the buying committee and builds a real champion so a deal survives a contact going dark. A stakeholder map (champion, economic buyer, technical buyer, users, blocker, procurement) with stance and coverage, the champion-versus-coach test, a champion-build plan, the economic-buyer access play, and blocker management.

Retention & expansion

27Customer Onboarding & Time-to-Value

Builds an onboarding motion that drives new customers to first value fast — the highest-leverage retention play. A sales-to-CS handoff, a defined activation moment that predicts retention, a milestone plan with owners and dates, a time-to-value target, stalled-onboarding early-warning triggers, graduation criteria, and an expansion seed.

28Churn & Retention Engineering

Builds a retention system that catches churn before the renewal. Cohort retention analysis, a churn taxonomy, a customer health-score model, risk tiers with early-warning, a save-play library matched to each churn reason, an at-risk renewal SOP that runs 90 days ahead, and a win-back play. Moves gross retention.

29Expansion & NRR Motion

Builds the land-and-expand motion that drives net revenue retention above 100%. An expansion thesis (whitespace), expansion-qualified signals, the land-and-expand sequence, CS-vs-AE ownership and comp, the upsell, cross-sell, and tier-up plays, an NRR target model, and the discipline of never asking an at-risk account for more.

30QBR & Strategic Account Planning

Runs quarterly business reviews and account plans that retain and grow key accounts. Account segmentation, the strategic account plan (whitespace, stakeholder map, value delivered, risks, growth plan), a QBR structure that proves value and surfaces expansion instead of touring the roadmap, the value-realization story in the buyer metrics, and the cadence.

Team & process

10Founder-Led Sales → First Rep

Decides when (and how) to hand founder-led sales to a first rep without breaking the motion. Readiness assessment, AE-vs-SDR-first decision, 14-component playbook handoff, 90-day ramp plan, founder transition.

23Quota & Capacity Planning

Sets sales quota and capacity that actually close the number, reconciled two ways — top-down from the company target and bottom-up from ramped rep capacity. A capacity model in ramped rep equivalents, per-rep quota with a coverage buffer, the ramp curve, TAM-backed territory design, and a hiring plan that back-schedules off ramp lead time.

31GTM Hiring Scorecards

Hires GTM reps (SDR/AE/AM/CS) against a structured scorecard that predicts performance instead of a charm contest. Outcome-defined roles, a per-role competency model, behaviorally-anchored 1-4 ratings, a structured interview loop with a work-sample, signal-vs-noise guidance, an independent-scoring debrief, and reference back-channel questions.

32Rep Ramp & Enablement

Builds a rep ramp and enablement program that cuts time-to-productivity. A measurable definition of ramped, a 30/60/90 plan, curated enablement content, certification gates before live pipeline, a fractional ramp quota on the curve, the manager coaching cadence with stalling-ramp early-warning, and ongoing reinforcement.

33Sales Process & Methodology Install

Installs a repeatable sales process and methodology that actually sticks. An end-to-end process map, a chosen methodology operationalized into concrete CRM fields and questions, stage gates with exit criteria, the CRM as system of record, the adoption layer (train, certify, enforce, coach), a single playbook document, and an adoption metric.

Positioning & strategy

34TAM / SAM / SOM Sizing

Sizes a market defensibly — TAM, SAM, and SOM built bottom-up from real account counts and ACV, sanity-checked top-down, with segmentation, a SOM grounded in actual GTM capacity, sourced assumptions, and a range instead of a single fantasy number. Show the floor, not 1% of a huge number.

35Positioning & Messaging

Builds positioning that makes your value obvious to the right buyer, then cascades it into a messaging hierarchy. Competitive alternatives, unique attributes, the value they enable, who cares most, the market frame, an internal positioning statement, and the one-liner, value props, and proof that flow from it.

36Category & Narrative Design

Decides whether to reframe the market or just position within it (the honest gate — most should position), and if reframing, builds the point-of-view narrative: the contrarian insight, old-game vs new-game, an earnable category frame, the villain, and the evangelism plan. Catches the renaming-with-no-narrative failure mode.

37GTM Motion Selection

Chooses the right GTM motion — sales-led, product-led, hybrid, channel, or community — matched to ACV, product time-to-value, how the buyer buys, and the CAC-payback math, with the hybrid reality and the downstream org implications. Pick the motion the math demands, not the one the latest blog praised.

Stack & tooling decisions

13GTM Stack Audit

Audits a GTM stack on cost, redundancy, and AI-readiness together. True-cost inventory with confidence tags, an overlap score, a 0-100 AI-readiness score per tool, keep/replace/drop verdicts behind a switching-cost gate, a downward-skewed savings range with no false precision, and a renewal calendar so you act before auto-renew.

14Tool Selection & Build-vs-Buy

Picks the right tool for your motion, stage, and switching tolerance — or decides to build, or buy nothing yet. Job-defined must-haves, the category landscape (leaders, runners-up, skip list), the build-vs-buy gate, an AI-native filter, total cost of ownership, and a pilot designed to actually decide.

15AI & Headless Readiness Scorecard

Deep-grades one tool or category on whether an agent can actually drive it. A five-component rubric — AI-native vs bolted-on, headless/API/MCP exposure, automation surface, data portability, vendor AI velocity — scored to a 0-100 composite, an A-F grade, and a lean-in, watchlist, or plan-exit verdict, with evidence behind every score.

16Vendor Due-Diligence Questions

The operator-authored questions to ask a vendor before signing — the ones the AE never volunteers. Banks for commercial gotchas, data lock-in, integration reality, AI claims, implementation truth, and vendor viability, plus the reference-check questions, each with what a good versus bad answer sounds like and the red-flag triggers.

17SaaS Renewal Negotiation

Runs a renewal as a negotiation instead of an auto-renew formality. A leverage inventory, price anchors, a target and walkaway backed by a BATNA, the ask ladder, a concession map, and a timed script — so you stop leaving 10-30% on the table. Leverage is highest 90 days out and zero after auto-renew.

18Stack Consolidation

Turns a stack-audit verdict into a sequenced migration runbook that does not break the motion. Dependency mapping, data migration with validate-before-cancel, integration rebuild, change management, a parallel-run with rollback triggers, and savings you only count once the contract is actually dead.

AI-native build

38GTM Knowledge Base Builder

Builds a curated, self-compounding GTM knowledge base that turns Claude into an expert on your motion. A cheap generation loop for breadth, a curation pass that injects your first-party numbers and cuts the generic, a hard anti-fabrication guardrail, retrieval-friendly structure, and wiring into Claude via CLAUDE.md or memory so every session loads it. Sell the method or the curated asset — never the raw output.

39GTM AI Agent Builder

Builds a bounded GTM AI agent or MCP server that actually acts. Scope one narrow job, give it real tools (CRM, enrichment, send, schedule), ground it in real data, gate every irreversible or outward action behind human approval, eval it against outcomes, and roll it out shadow-first. Autonomy earned by eval, not granted by optimism.

40Enrichment Waterfall Builder

Builds a multi-provider enrichment waterfall that maximizes coverage and minimizes cost. Define only the fields you act on, order providers by cost-to-match, stop at first valid match, verify before you trust (found is not valid), never pay twice for a field, track cost-per-match, and prune the providers that are not earning their spend.

41Deliverability & Email Infrastructure

Builds the cold-email infrastructure that lands in the inbox — the layer underneath the copy. Sending-domain strategy (never the primary), SPF/DKIM/DMARC, mailbox warmup, per-inbox volume caps and ramp, domain rotation as a consumable asset, bounce/spam/reply monitoring, and a recovery runbook for when reputation drifts.

42CRM Hygiene & Automation

Installs CRM hygiene and automation that holds instead of a one-time scrub that rots. A clean object model and system of record, dedup and merge with survivorship and prevention-at-entry, field standardization (picklists, not free text), enrichment sync with freshness handling, lead routing with a speed-to-lead SLA, and the standing automations that keep it clean — on a scorecard with an owner.

Get the full Operator Playbook

All forty-two skills. One zip. Drop into Claude Code, restart, done. Updates included when we ship new skills.

A single project-priced GTM or pricing consultant runs $1,500–5,000 for one deliverable — a pricing review, an ICP doc, a sequence rewrite. The Operator Playbook is 42 of those deliverables, on demand, forever.

$39one-time

Instant download · No subscription · Updates included

Refund anytime if a skill doesn’t do what its description says it does.

Forty-two skills, each producing a shippable artifact — sequence copy, ICP doc, comp plan, AEO rewrite — written from operator scar tissue, not generic templates.

FAQ

The StackSwap Operator Playbook is a paid bundle of 42 Claude Code skills built for B2B SaaS go-to-market operators. The skills cover ICP building, cold outbound, discovery calls, demos, pricing and packaging, comp plans, forecasting, MQL-to-SQL handoff, LinkedIn outbound, founder-led-sales-to-first-rep handoff, AEO content optimization, Reddit thread engagement, GTM stack auditing, tool selection and build-vs-buy, AI- and headless-readiness scoring, vendor due-diligence, renewal negotiation, stack consolidation, SaaS metrics and unit economics, business-case and ROI building, deal negotiation and closing, multithreading and champion-building, quota and capacity planning, LinkedIn content, signal-based outreach, programmatic content, customer onboarding and time-to-value, churn and retention, expansion and NRR, quarterly business reviews, GTM hiring scorecards, rep ramp and enablement, sales process install, TAM/SAM/SOM market sizing, positioning and messaging, category and narrative design, and GTM motion selection, plus GTM knowledge-base building, GTM AI agent and MCP building, multi-provider enrichment waterfalls, cold-email deliverability and infrastructure, and CRM hygiene and automation. The full bundle is $39 one-time, instant download. Source: written by Nick French, 10+ years B2B SaaS GTM (BDR → AE → Head of Revenue) — thousands of demos, 100k+ cold calls, millions of cold emails.

Claude Code skills are markdown files with YAML frontmatter that Claude Code loads to specialize its behavior. When you ask a question matching a skill's description, Claude loads that skill's instructions and runs them. The Operator Playbook skills trigger on operator-grade questions like "build my ICP" or "rewrite my outbound sequence" — no slash commands required.

Unzip the bundle. Drop each skill folder into your Claude Code skills directory: project scope at .claude/skills/<skill-name>/, or personal scope at ~/.claude/skills/<skill-name>/. Restart Claude Code so they load. Skills trigger automatically based on what you ask — no need to memorize slash commands.

Forty-two skills: ICP Builder, Cold Outbound Sequence, Discovery Call Runner, Demo Script Builder, Pricing & Packaging, Comp Plan Designer, Forecasting & Pipeline Review, MQL → SQL Handoff, LinkedIn Outbound, Founder-Led Sales → First Rep, AEO Content Optimizer, Reddit Thread Engagement, GTM Stack Audit, Tool Selection & Build-vs-Buy, AI & Headless Readiness Scorecard, Vendor Due-Diligence Questions, SaaS Renewal Negotiation, Stack Consolidation, SaaS Metrics & Unit Economics, Business Case & ROI Builder, Deal Negotiation & Closing, Multithreading & Champion-Building, Quota & Capacity Planning, LinkedIn Content Engine, Signal-Based Outreach, Programmatic Content, Customer Onboarding & Time-to-Value, Churn & Retention Engineering, Expansion & NRR Motion, QBR & Strategic Account Planning, GTM Hiring Scorecards, Rep Ramp & Enablement, Sales Process & Methodology Install, TAM / SAM / SOM Sizing, Positioning & Messaging, Category & Narrative Design, GTM Motion Selection, GTM Knowledge Base Builder, GTM AI Agent Builder, Enrichment Waterfall Builder, Deliverability & Email Infrastructure, and CRM Hygiene & Automation. Each produces a real artifact (sequence copy, ICP doc, comp plan, AEO rewrite, stack-audit verdict, renewal plan, capacity plan, content kit, retention playbook, account plan, hiring scorecard, market-sizing model, positioning statement) — not a generic template.

Most skill packs are written by content marketers who have never run a GTM motion. The Operator Playbook is written by an operator with 10 years of B2B SaaS revenue leadership (BDR → AE → Head of Revenue). Each skill produces a real artifact you could ship inside a working GTM motion — sequence copy, ICP doc, comp plan, AEO rewrite — not a generic template. The frameworks come from running the motions, not reading about them.

Every one of the forty-two skills produces a real artifact you could ship inside a working GTM motion — sequence copy, an ICP doc, a comp plan, an AEO rewrite — written from operator scar tissue, not generic templates. At $39 one-time, a single usable artifact pays for the bundle many times over. Refundable if any skill doesn't do what its description says.

B2B SaaS founders, revenue leaders, RevOps, and SDR/AE/AM operators who already use Claude Code as a working tool. Especially useful if you're building a GTM motion from scratch or rebuilding one that stopped working. Not aimed at content creators, agency operators outside B2B SaaS, or anyone wanting generic 'AI productivity' tips.

AEO Content Optimizer rewrites a B2B SaaS commercial page (landing page, comparison, programmatic SEO, blog post) so AI search engines like ChatGPT, Perplexity, Google AI Overviews, and Bing/CoPilot cite it inside synthesized answers. Output includes a chunk-rewrite plan, inverted-pyramid restructure, FAQ block, JSON-LD spec, branded-mention seeding plan, and Reference Rate measurement setup. Use when the page ranks but AI summaries cite competitors.

Only when we ship new skills or run a sale. No drip sequences, weekly newsletters, or "did you see our latest?" nudges. If you want updates, you get them; if not, unsubscribe in one click.

Yes. As skills get refined or new ones are added, customers get the updates at no additional cost. The "ship new skills" emails contain a re-download link to the latest bundle.

If a skill doesn't do what its description says it does, email nick@stackswap.ai with the issue and StackSwap will refund. The bar is "did this produce the artifact I expected?" — if no, full refund, no questions.

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