Skip to main content

Stack consolidation

Do I need Klaviyo if I have Mailchimp?

Inverse is the same question. Email marketing overlap. Klaviyo is purpose-built for e-commerce; Mailchimp is more general.

By Nick French · Founder, StackSwap · 10yrs B2B SaaS GTM (BDR → AE → Head of Revenue) · Methodology →

Side-by-side snapshot

ToolScoreCategoryTop strengthHonest riskPricing signal
Klaviyo
75Strong
E-commerce marketing automationDeepest Shopify integration in the categoryPricing scales aggressively with active profiles — surprise bills are commonTiered by active profiles and SMS credits — typical SMB stores land $45–$300/mo for email-only, with SMS layered on top. Enterprise pricing custom and commonly low-five figures monthly.
Mailchimp
77Strong
Email & audience marketingVery approachable for non-enterprise marketersLess suited to complex enterprise lifecycle architectureTiered by audience size; generous free tier historically — paid plans scale with contacts and feature bundles..

Which one should you keep?

  • Keep Klaviyo if: DTC or ecommerce brand on Shopify/BigCommerce.
  • Keep Mailchimp if: SMB motion with email-first marketing and minimal ops overhead.
  • Keep both only if: you're mid-migration with a fixed consolidation deadline inside 90 days. Long-term, the duplicated contract value ($720/yr on modeled averages) almost always outweighs the feature overlap justification.

Do I need Mailchimp if I have Klaviyo?

Same question, flipped — and the answer comes out the same. Only keep Mailchimp if its unique capability is load-bearing for your motion. If you'd be using Mailchimp for the overlap workflows above, you're paying twice for the same outcome. Decide on the unique-to-Mailchimp capabilities — if none of them drive revenue activity your team actually does, Klaviyo alone is enough.

Where each wastes money

  • Klaviyo: Klaviyo overlaps with Customer.io, Iterable, Braze, Mailchimp, and HubSpot. The DTC waste pattern is Klaviyo + a separate SMS tool (Postscript, Attentive) when Klaviyo SMS would cover it — or Klaviyo + Mailchimp when teams "graduated" but never turned off the old contract.
  • Mailchimp: Mailchimp overlaps ActiveCampaign and HubSpot marketing features when teams "graduate" but never turn off the old tool.

Related overlap decisions

Canonical URL: https://stackswap.ai/overlap/klaviyo-and-mailchimp